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Sign up for CAPS help and special offers from leading healthcare brands to drive your funding further.

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Applying for the CAPS
  • Read the CAPS Guidelines
  • Complete an Application Form
  • A health professional must complete the health report component
  • Health professionals should refer to the list of eligible conditions
  • Return to Medicare Australia:

Continence Aids Payment Scheme
Medicare Australia
GPO Box 9822
Syndey NSE 2001

Medicare Australia will check the application and will make the payment to the nominated bank account. If the application is incomplete or the applicant is ineligible, Medicare Australia will contact the applicant.

NOTE: Medicare Australia will only accept CAPS application forms with the original signature.

CAPS Scheme

Continence Aids Payment SchemePreviously known as the Continence Aids Assistance Scheme (CAAS), the now Continence Aids Payment Scheme (CAPS) allows incontinence sufferers to choose where to purchase their incontinence products.  Unlike the CAAS where incontinence sufferers accessed their subsidy from a single service provider, under the new CAPS, funds can be deposited directly into the sufferer’s specified account via Medicare.

Eligible applicants can receive a payment of up to $506.30 indexed annually.  These payments can be administered directly to either your nominated account or preferred healthcare provider to supply your incontinence aids.

All the information you need, including relevant forms, links to relevant resources and phone numbers can be found on this website to assist you with the Continence Aids Payment Scheme.

By filling out the form on the left you can gain access to direct notification of product offers from leading healthcare brands to stretch your Continence Aids Payment Scheme funding further.

Continence Aids Payment Scheme Healthcare Provider

It is important to have access to quality products to manage your incontinence. Entrusted with being the sole provider of the Continence Aids Assistance Scheme, Intouch Direct continues to provide the Australian community with the highest quality and best priced healthcare products.

Intouch Direct provides specialised healthcare and wellness products direct-to-door Australia wide. With a comprehensive and affordable range of incontinence aids to suit all your continence needs.

Intouch Direct is backed and owned by Australia’s largest supplier of medical aids – Clifford Hallam Healthcare (CH2); who has warehouses throughout Australia.

Pre-populated Continence Aids Payment Scheme application forms can be accessed using the links on the left of the page.

Choose Intouch Direct as your preferred healthcare provider

  • Affordable products
  • Comprehensive range
  • Specialists in incontinence
  • Leading healthcare brands
  • Direct-to-door delivery Australia-wide

Continence Aids Payment Scheme

Continence Aids Payment Scheme Application

  • Ensure that you and your health professional have read the CAPS application guidelines.
  • Application forms must include a health report (included in application form) on your condition from an approved health professional such as:
    • general practitioner
    • medical specialists
    • continence nurses
    • community nurses
    • physiotherapists
    • occupational therapists
  • Take care to fill out the application form with complete and valid information.
  • Return to medicare

If you wish to apply for the Continence Aids Payment Scheme and have Intouch Direct manage your incontinence needs, complete the pre-populated CAPS application form provided on the left.

This application form has the necessary supplier details about Intouch Direct for your convenience.

Remember to sign up on the form to get instant access to special offers from leading healthcare brands to maximise your CAPS funding.


External Resources: Intouch Direct | Bladder & Bowel Website | Medicare Australia


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